Field notes
Notes from the workshop floor.
Technical write-ups on the systems, architecture and product decisions behind the work we ship — in plain language.
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We taught Claude to read purchase orders, and still made a human sign off
An apparel maker was retyping PDF purchase orders into their ERP by hand. We automated the reading and kept a person on the gate. Here's the pipeline, the parts that were genuinely hard, and why we didn't let the AI touch the ERP.
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Building a content pipeline with no human in the loop
We built a content engine that runs a whole niche end to end, from source discovery to social distribution, with nobody in the loop. Here's the boring machinery that made 'autonomous' actually safe.
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Why we put a gateway in front of every AIOps agent
An AIOps pilot is where good intentions meet real alert volume. Here's the topology we landed on — and why a single agent gateway turned out to matter more than the models behind it.